AusConnexion refers to AusConnexion Pty Ltd (ABN 93 656 638 925)

Privacy Rights

AusConnection respects the privacy rights of our clients and recognises the importance of protecting any information collected. We have adopted a companywide Privacy Policy (“Privacy Policy”) that guides how we collect, store, and use the information you provide. By using or accessing the Facilities, websites or any of their features, or by using any of our products and services, you acknowledge having read and understood this privacy policy and give us permission to collect, use and disclose the personal information in accordance with the Act, and for the purposes specified in this privacy policy. If you have questions or concerns regarding this statement, you should first contact our Privacy Policy Officer on 03 6185 0230 or via email [email protected].

Collection, Use and Disclosure of information

We collect and use personal information for various purposes, including to contact and communicate with you, for internal record keeping and to provide you with the IT products and services that we promise. Except where you tell us not to do so, we may also use the information collected for the purposes of: marketing and research; analysing and improving products, benefits and services; and informing you of other products and services we provide, our related entities or preferred suppliers, which we consider may be of value or interest to you. We customarily disclose personal information only to service providers that assist us in providing our products and services to you and in operating the Facilities. We will treat this information with the utmost respect towards your privacy. We will only disclose personal information to an unrelated third party with your consent, or where we are compelled to so by law. We do not sell, rent, or lease your personal details to anybody.

Log Data

Our Servers follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies

Cookies are small files downloaded to your computer to track movements within web sites. We may link cookie information to personal information. We use cookies to store information provided when website visitors fill out forms on our Website, in order to share more personalised content with the user and also to prefill other forms on our Website to make submitting those forms easier. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent.

Third Party services and service providers.

From time to time we engage third parties to provide certain products and services. Where we disclose your Personal Information to third parties for the purposes listed below, we will confirm that the third party’s privacy policies and procedures are in accordance with the Privacy Act.

we may disclose personal information to:

  • third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
  • our employees, contractors and/or related entities; and
  • third parties to collect and process data.

The personal information we collect is stored and processed in Australia and where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties. You may choose to restrict the collection or use of the above.

Business transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.

PROBLEMS OR QUERIES

If you have any queries or wish to lodge a complaint about how we collect, use, disclose or manage your personal information please contact our Privacy on 03 6185 0230 or via email [email protected].. We will endeavor to respond to your complaint or query within 21 days.

Website Disclaimer

Website content

We accept no responsibility for the topicality, validity, accuracy, integrity or quality of the information provided on this site. We are not liable for any material or non-material damages arising from the use or disuse of this website, or the use of any erroneous or incomplete information contained therein, unless willful or gross negligence on our part can be proven.

Links to Third party websites, referrals links and banners.

Some of the information provided on our website contains links with content from other content providers (e.g. via hyperlinks). We are only responsible for such content if we are aware of possibly incorrect, illegal or prosecutable content, and it is technically possible and reasonable for us to prevent its use. We have carefully checked this content when it was posted on the Internet, but cannot assess whether the respective content provider is supplying incorrect, illegal or prosecutable content through subsequent amendments of its content or via additional links. Due to the technical characteristics of the internet, we cannot therefore provide any guarantee for the completeness or accuracy of the information posted on our website. As with all links to external websites (e.g. hyperlinks or banners) that are outside of our scope of responsibility, the respective operator of the linked website is exclusively responsible for the content thereof. We hereby expressly declare that no illegal content was detected on the linked pages at the time the link was posted. We have no control over the current or future design, content or authorship of linked pages. Therefore, we expressly distance ourselves from all content of any linked pages that are altered after the link was posted. We also declare that we do not adopt the content of external sites as our own.

Copyright and Trademark Notices

We endeavour to respect the copyright of all graphics, sound, video and text used in our publications, and to use in-house or public-domain graphics, sound, video and text whenever possible. The Company holds registered rights to the AUSCONNEXION trademark. Other product and company names mentioned herein may be the trademarks of their respective owners.  All trademarks and trade names on our website, including those protected by a third party, are subject to the applicable trademark laws and the intellectual property rights of the trademark/trade name owner. The sole mention of a trade mark on this website should not lead to the assumption that it is not protected by the rights of a third party! The design and layout of our website are subject to our copyright worldwide. Any complaints or breaches should be addressed to our Compliance manager on 03 6185 0230 or via email [email protected].

Liability Disclaimer

To the extent permitted by law and subject to the statutory warranties below, the Company:

  1. disclaims all warranties, terms and conditions with regard to this website and the services offered, including all implied warranties, and conditions, of suitable quality, fitness for a particular purpose, title, and non-infringement
  2. is not liable to You or anyone else for any loss or damage, however caused (including negligence), which may be directly or indirectly suffered, in connection with use of this website; and
  3. excludes liability (whether that liability arises under contract, tort (including negligence) or statute) for any special, indirect or consequential loss or damage (including without limitation loss of revenue and loss of, or damage to, data) suffered or incurred in connection with this website.

Without limiting the general disclaimer, the Company:

  1. makes no warranty or representation regarding the website, products or services on the website and/or any materials provided in the website including, without limitation, in relation to merchantability or fitness for a particular purpose. All content is provided on an “as is” basis only. The Company is not liable to You or anyone else if errors occur in the information on this website or if that information is not up-to-date;
  2. will not be liable for disruptions to this website; and
  3. is not liable to You or anyone else if interference with or damage to your computer systems occurs in connection with use of this website or an external website. You must take your own precautions to ensure that whatever You select for use from this website is free of viruses or anything else that may interfere with or damage the operation of your computer systems

These Terms must be read subject to any statutory provisions. If such statutory provisions apply to limit the warranty exclusion referred to above, to the extent to which the Company is entitled to do so, the liability of the Company will be limited at its option to:

  1. in the case of supply of goods, the replacement of the goods, or supply of equivalent goods, the payment of the costs of the replacing the goods or requiring the goods, the payment of the cost of having the goods repaired, or the repair of the goods; and
  2. In the case of services, the supply of the services again, or the payment of the cost of having the services performed again.

To the extent permitted by law, the Company shall not be liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any other clients or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.

Indemnification

You must defend and indemnify, and keep indemnified, the Company, its related bodies corporate, and/or its suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  1. your breach of these Terms or the documents referenced herein;
  2. your violation of any law or the rights of a third party; or
  3. your use of the website.
Legal validity of this disclaimer

If any sections or individual statements in this disclaimer are not legally valid, no longer legally valid, or not completely legally valid, neither the content or validity of the remaining text will be affected.